Terms and Conditions

Terms and Conditions

Please read our terms carefully before using our services

Table of Contents

1. Introduction

Welcome to MICB TECH LIMITED. These Terms and Conditions ("Agreement") governs the use of the services ("Service") that are made available by MICB TECH LIMITED (called MICB or MICB Tech for short).
These Terms and Conditions (these “Terms” or “Agreement “) contained herein on this webpage, shall govern your use of this website and all our services, including but not limited to web applications (web apps), mobile applications (mobile apps), website and application design, development, hosting, maintenance, and consultation services.
The term “MICB “ or MICB Tech or 'us' or 'we' refers to the owner of the Service, or Website. The term "you" (“Client”, “Subscriber”, “User”, “you”, or “your”) refers to the user of the Service or viewer of this Website, or user of our services.
Account means a unique account created by or for you to access our service(s) or parts of our service(s) either in this website or other websites owned or operated by us.
This Website is not for use by any minors (defined as those who are not at least 18 years of age), and you must not use this Website or access our service if you are a minor. By accessing or using our services, you confirm that you have read, understood, and agreed to be bound by these Terms. If you do not agree, you must not use our services.

2. General Terms

These Terms apply to all users, and in full force and effect to your use of this Website or accessing our services and by using this Website or accessing any of our services, you expressly accept all terms and conditions contained herein in full. Your use of this Website or Visit to this Website or accessing any of our services means that you are bound by these Terms and Conditions, its Privacy policy, and Cookie policy as described in this Website. You must not use this Website or access our service, if you have any objection to any of these Terms and Conditions. You agree to comply with all applicable laws and our acceptable use policies.

3. Our Services

Our services include:

  • Web design and development
  • E-commerce site design and development
  • Applications development
  • Website maintenance services
  • Hosting and domain management services
  • Website maintenance and technical support
  • Branding and logo design

4. Client or Customer Responsibilities

You agree to:

  • Provide accurate and lawful content and materials (text, images, videos, etc.).
  • Respond to communications promptly and supply all required content within agreed timescales. Failure to respond to a written communication (email or letter) within a reasonable time frame (not more than 20 working days) will result in automatic withdrawal , cancellation or archiving of the ongoing work or project.
  • Maintain any backups for data or content not explicitly covered under our service agreement.

You remain legally responsible for all content hosted on your website.

5. Project Process and Revision

We understand the importance of deadlines and all projects are delivered on time, without compromising on quality. We have a simple work flow to ensure perfect deliverables. This includes:

  • Meeting and discussion
  • Prototype and design
  • Testing and Launching
  • Support and maintenance

We aim to follow agreed timelines, but project duration may be impacted by delays in feedback or content delivery. The agreed timeline will be documented in your project agreement.

Your project includes three [3] rounds of revisions unless otherwise stated. Major scope changes or additional revisions may incur further charges and extend delivery timelines.

6. Hosting and Domain Services

We provide hosting and domain services to clients as part of our design, development, and support offerings. These services are provisioned through established third-party infrastructure providers (such as AWS, DigitalOcean, Heroku, Hostinger, or Namecheap). We act as a service intermediary — managing, configuring, deploying, and supporting hosting environments on behalf of our clients for applications or websites developed by us.

While we oversee the setup, configuration, maintenance, and technical support of these services, we do not own or operate the underlying infrastructure. We rely on the terms, capabilities, and availability of these external providers. All infrastructure remains under the control of the third-party provider.

Clients acknowledge and agree that:

  • Hosting may be provisioned using shared or multi-tenant plans operated by us, as permitted by the third-party provider's terms of service.
  • The underlying hosting and domain registration are governed by the terms and service levels of the infrastructure providers we use.
  • We are not liable for any downtime, service interruptions, or data loss caused by the third-party provider, force majeure events, or circumstances beyond our control.
  • We are responsible for managing your setup, deployment, and day-to-day support, but we do not guarantee service uptime or availability beyond the commitments of our providers.
  • Clients are encouraged to request dedicated hosting arrangements if required for compliance, scalability, or isolation purposes.
  • Dedicated hosting solutions or isolated environments can be arranged upon request and may incur additional fees.

All hosting and domain charges billed by us include associated costs, management time, and support services unless otherwise stated. We may retain control of hosting and domain credentials unless explicitly transferred to the client at the end of the service contract.

6.1. Performance and Uptime

Performance, uptime, and service availability are subject to the limitations of the third-party provider. We are not responsible for interruptions or downtime beyond our control. Dedicated or isolated hosting arrangements can be provided upon request and may incur additional fees.

6.2. Non-Payment and Service Suspension

If you fail to pay for hosting or domain services by the due date, we reserve the right to suspend or terminate the associated service(s) without notice. This may include:

  • Suspension of the hosted website or application
  • Removal of DNS records or domain-related services
  • Deletion of files, databases, or content after a grace period
6.3. Grace Period

A grace period of 7 calendar days may be granted at our discretion. After that, we may permanently delete all data related to the service. We are not liable for data loss, downtime, or business interruption due to non-payment. You remain responsible for all outstanding amounts and would be charged to your debit or credit card.

7. ED-Library App and Other Applications

Our ED-Library App is an intuitive simplified elearning application and a digital library designed primarily for educational providers and institution. The application has been designed with maximum security while regular update will be provided to keep up with the advancing tech space. However, each subscriber and their assigned administrator(s) are responsible for taking reasonable steps to maintain the security and control of their tenant.

7.1. Eligibility

You must be at least 18 years old to register as a Subscriber to ED-Library App. By accessing or using this app, you agree to be bound by these Terms of Use and our Content Policy. If you do not agree, you may not use the Service.

7.2. Subscriber and Tenant Admin(s)

As a subscriber, you are the main administrator for your tenant and wholly responsible for the tenant security ,content administration and management. You the subscriber and your assigned administrator(s) are responsible for taking reasonable steps to maintain the security and control of your tenant.

7.3. Account Security

MICB Tech assumes no responsibility for any loss that you may sustain due to a compromise of your account login credentials, or your failure to follow or act on any notices or alerts that we may send to your email address. You are responsible for keeping your email address up to date to receive any notices that we may send you, and you are also responsible for carefully reviewing any messages purporting to be from us to ensure they are legitimate. We assume no responsibility if you are unable to access your account because you cannot provide the appropriate login credentials, such as a password, or email address.

7.4. Content Approval & Responsibility

Each institution or it's subscribers are responsible for managing and approving content uploaded to the ED-library platform for his tenant. These subscribers represent schools or educational institutions and must ensure that content is appropriate and safe for minors in their institutions. MICB Tech is not responsible for content created by your tutors or instructors.

  • All content must be approved by the respective Subscriber or his assigned Admin(s) before being published.
  • Subscribers are fully responsible for the content they approve, including its legality, accuracy, and appropriateness.
  • MICB Tech reserves the right to remove any content that violates these terms or applicable laws.
7.5. Prohibited Content

The following types of content are strictly prohibited:

  • Illegal content or activities
  • Non-consensual sexual content
  • Exploitation of minors
  • Hate speech, harassment, or threats
  • Copyright-infringing materials
7.6. User Conduct

All users agree not to:

  • Circumvent age restrictions
  • Impersonate another person
  • Attempt to gain unauthorized access to other accounts or data
  • Report content or behavior they believe violates our policies. We will investigate and take appropriate action.
7.7. Payment & Card Information

You authorize us or our authorized vendor(s) to store your payment method and use it in connection with your use of the Service.

7.8. Taxes and Third-Party

Where and when applicable, you must pay any applicable taxes and third-party fees.

7.9. Disclaimer and Limitation of Liability
  • Your use of the Service is at your own risk
  • We provide the Service “as-is” without warranties.
  • We are not liable for any damages arising from user content or conduct.
7.10. Indemnification

You agree to indemnify and hold MICB, its officers, employees, and affiliates harmless from any claims, liabilities, or legal fees arising from your content or actions on the platform.

8. MICB Content

In these Website Terms And Conditions, “Your Content” shall mean any audio, video, text, images or other material you choose to, allowed to , or permitted to display on this Website. With respect to Your Content, by displaying it, allowing or permitting it to be displayed, you grant micbtech.com or MICB a non-exclusive, worldwide, irrevocable, royalty-free, sublicensable license to use, reproduce, adapt, publish, translate and distribute it in any of our websites and all media. Your Content must be your own and must not be infringing on any third party’s rights. MICB reserves the right to remove any of Your Content from this Website at any time, and for any reason, without notice.

9. Restrictions

You are expressly and emphatically restricted from all of the following:

  • Using this Website in any way that is, or may be, damaging to this Website;
  • Using this Website in any way that impacts user access to this Website;
  • Using this Website contrary to applicable laws and regulations, or in a way that causes, or may cause, harm to the Website, or to any person or business Entity;
  • Engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website, or while using this Website;
  • Using this Website to engage in any advertising or marketing without the approval of MICB in writing.

10. Payment Terms

10.1 Payment

Our standard payment terms are 50% upfront and 50% upon completion before final handover or go-live. However, this could be adjusted based on agreement. The initial deposit which is non-refundable often forms part of the 50% upfront payment.

  • All invoices must be paid within 14 calendar days.
  • Payments not received on time may result in:
    • Suspension of work or access to deliverables
    • Late payment charges under the Late Payment of Commercial Debts (Scotland) Regulations, including:
      • Statutory interest at 8% above the Bank of England base rate
      • Fixed late payment compensation fees (e.g., £40–£100 depending on invoice size)

All fees are quoted in GBP (£) and exclusive of VAT unless otherwise stated.

10.2 Cancellation of Project

You may request to cancel a project at any time by providing written notice (email is acceptable). However, the following conditions will apply:

  • Before Project Start:If the project is canceled before any work has commenced, a full refund will be issued, minus any non-refundable deposit or administrative fees (if applicable).
  • After Project Start:If the project is canceled after work has begun, you will be invoiced for the work completed up to the cancellation date. This includes time spent on planning, communication, research, design, development, or any other billable task.
  • Late Cancellation:If the project is canceled after 50% or more of the work has been completed, no refund will be issued. However, all completed works (that are part of the deliverables) up to the cancellation date will be delivered to you.
  • Client Inactivity:If the client fails to respond or provide required materials/information for a period of 30 days without prior notice, the project will be considered canceled due to inactivity. No refund will be issued in this case, and any restart will require a new agreement and payment.

If you are a consumer, you have the right to cancel this agreement within 14 days of entering into the contract. By instructing us to begin work within this period, you waive your right to a full refund for work already completed.

10.3 Refund Policy

We aim to provide a high level of satisfaction with all our services. However, due to the nature of digital work and custom services, refunds are subject to the following terms:

  • Non-Refundable Deposits:All deposits made to initiate a project are non-refundable. This secures your spot in the development schedule and covers initial administrative and planning work.
  • Partial Refunds:In the event of a cancellation after work has started but before project reaches 50% completion (percentage completed will be outlined in your contract), a partial refund may be issued based on the percentage of work completed. Project completion percentage will be determined based on agreed milestones and documented progress.
  • No Refunds After 50% Project Completion:If a project is cancelled after 50% or more of the agreed work has been completed, no refunds will be issued. The completion percentage will be determined based on the scope of work, time spent, and/or milestones achieved.
    All work completed up to the point of cancellation (which forms part of the agreed deliverables) will be delivered to the client in its current state. This may include functional website components, live staging versions, or other agreed outcomes. It does not include raw code files, design drafts, or development assets unless explicitly outlined in the project scope and contract.
    Ownership and usage rights for any delivered work will transfer to the client only upon full payment for the completed portion of the project. Any unpaid or excluded work remains the intellectual property of the developer and may not be used, modified, or distributed by the client without written permission.
  • Third-Party Costs:Any third-party purchases (e.g., domain names, hosting, premium plugins/themes) are non-refundable and must be paid in full by the client regardless of project status.
  • Quality Disputes:If you are unsatisfied with the final product, we will make reasonable efforts to address concerns through revisions, as outlined in the project agreement. Refunds will not be issued solely based on subjective dissatisfaction.
  • Cooling-Off Period (Consumer Contracts Only):If you are purchasing as a consumer and this contract was formed at a distance (e.g., via email or online), you are entitled to a 14-day cooling-off period from the date of contract. If you ask us to begin work before the 14-day period ends, you agree that we may charge for any work carried out up to the cancellation date as outlined above. If the service is performed up to 50% completion within the 14 days, your right to cancel and request a refund will be lost.

11. Termination

Either party may terminate the project agreement at any time by providing written notice. Termination may occur for reasons including, but not limited to:

  • Breach of contract or failure to fulfill agreed responsibilities
  • Extended client inactivity (e.g. lack of communication or required input for more than 21 consecutive days)
  • Mutual agreement to discontinue the project
  • Non-payment or repeated late payments
  • Conduct that makes continued collaboration unworkable (e.g. abusive communication or unreasonable demands)

In the event of termination:

  • The client will be invoiced for all work completed up to the termination date, based on time spent or milestones achieved.
  • Any deliverables completed and paid for will be handed over in their current state, as outlined in the project scope.
  • All unpaid work, drafts, and development assets remain the intellectual property of MICB Tech Limited
  • Access to live or staging websites or apps, files, and systems may be revoked until final payment is received.

Termination does not affect any rights or obligations that existed prior to termination, including payment obligations and intellectual property rights.

12. Maintenance and Support

We provide free one-month maintenance and support for every website or application we design and develop from scratch.Ongoing maintenance is only included if explicitly agreed under a support contract or maintenance plan.

Without a contract or agreement, the following are applicable:

  • Post-launch bug fixes are included for 14 days after handover.
  • Security patches, plugin updates, or compatibility fixes are not included.
  • Ad-hoc work is billed at our current hourly/day rate, as quoted in writing.

13. Intellectual Property

13.1. Ownership
  • You retain all rights to any content, materials, or data you supply.
  • Upon full payment, we transfer ownership of the completed website or application, excluding:
    • Third-party or open-source components used under licence.
    • Proprietary frameworks, systems, or tools developed by us for internal or cross-client use
13.2.Our Rights
  • We reserve the right to showcase the project in our portfolio or marketing unless you request otherwise in writing.
  • We reserve the right to include a small, unobtrusive credit link in the footer of your website (e.g., "Website created by MICB TECH LIMITED") linking to our website. This credit is included for portfolio and attribution purposes and will not affect the performance or appearance of your website. However, you may request removal of the credit at any time, and we 'll comply within a reasonable timeframe at no additional cost.

14. Data Protection and Privacy

We comply with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.

  • You are responsible for ensuring your website meets legal data collection obligations, including:
    • Cookie consent notices
    • Privacy policy
    • GDPR-compliant forms and processes

We will never share your personal data without consent, and we only collect what is needed to deliver services. See our Privacy Policy for full details.

15. Liability & Disclaimers

15.1. Limitation of Liability

While every effort is made to deliver high-quality work and meet all project requirements, MICB or any of its officers, directors and employees, shall not be held liable for any direct, indirect, incidental, consequential, or special damages that may arise from the use of, or inability to use, the website or related services.

This includes, but is not limited to:

  • Loss of business, revenue, or profits
  • Business interruption or downtime
  • Loss or corruption of data
  • Costs incurred from third-party services or vendors
  • Security breaches or cyberattacks not directly caused by MICB’s negligence

Our total liability in connection with any project or service provided shall not exceed the total amount paid by the client for the project in question.

15.2. Third-Party Services & Integrations

MICB Tech may recommend or integrate third-party tools, plugins, platforms (such as payment gateways, analytics, SEO tools, etc.), or hosting services as part of the website solution. While we aim to work only with reliable providers, we do not guarantee the performance, security, or availability of any third-party service.

You are responsible for reviewing and accepting any third-party terms, and any issues arising from those services must be taken up directly with the provider.

15.3. Client Responsibilities

Clients are responsible for:

  • Providing accurate and complete content, materials, and instructions

    • Reviewing and approving deliverables within a reasonable time

    Maintaining any licenses, subscriptions, or hosting services necessary for the website to function

    Ensuring legal compliance (e.g., GDPR, accessibility) based on their own industry requirements and jurisdiction

We do not provide legal advice or compliance guarantees unless expressly agreed in writing.

15.4. Disclaimer of Warranties

All services are provided "as is" and "as available," without any express or implied warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not guarantee that the website, the web application, or the mobile application will be error-free, uninterrupted, or fully secure once it is handed over or launched.

16. Indemnification

You agree to indemnify, defend, and hold harmless MICB Tech Limited, its affiliates, employees, and subcontractors from and against any and all claims, liabilities, losses, damages, costs, or expenses (including reasonable legal fees) arising out of or related to:

  • your breach of these Terms and Conditions,
  • your use or misuse of the delivered website, application or services, or
  • any content you provide for use on the website that infringes on the rights of any third party.

17. Severability

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable under applicable law, that provision shall be deemed modified to the extent necessary to make it valid and enforceable. If that is not possible, it shall be severed from these Terms without affecting the validity and enforceability of the remaining provisions.

18. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of Scotland. You agree to submit to the non-exclusive jurisdiction of the Scottish courts for the resolution of any disputes arising under or in connection with these Terms.

19. Amendments to These Terms

We reserve the right to update or modify these Terms and Conditions at any time to reflect changes in our services, business practices, or legal requirements. When we make changes, we will revise the "Last Updated" date at the top of this page. Significant changes will be communicated via email or through a notice on our website, where reasonably possible.

Continued use of our services after the effective date of any changes will constitute your acceptance of the updated Terms. If you do not agree to the amended Terms, you should discontinue use of our services.

It is your responsibility to review these Terms periodically. We recommend that you check this page regularly to ensure you are aware of any updates.

20. Contact Information

For any questions regarding these Terms, please contact:

MICB TECH LIMITED
56 Marmion Place, Glasgow, G67 4AP
Email: info@micbtech.com
Website: www.micbtech.co.uk

21. Change Log

  • 2025-09-15 – Initial responsive version on this website published